All orders are securely packaged and automatically addressed to the address you provide with your order. We use USPS for all of our shipping needs. Once customized and processed, all orders are shipped within 24-48 hours. The total processing, customization, and shipping time is 3-7 days in the US. We currently do not ship outside of the US.
Orders placed before 2pm EST will begin processing that day. Orders placed after 2pm EST will begin processing the following business day.
We are not responsible for shipments lost or delayed by the post office.
If you find something wrong with your item please email us at firstname.lastname@example.org within 24 hours of receiving your item. We will do our best to work with you. In order to get a replacement ( if qualified) we will need the that you original item returned. Please keep in mind we are not responsible for any broke and damaged goods after your item is shipped!